Choose the integrated ticketing software package that best fits your needs
Questions? Contact us and we'll help you determine which box office solution is best for you!
BASIC
Packaged for single-venue sales, quick set-up and training
- Assigned seating or General Admission
- Customizable E-Ticket design
- Webmatching
- Contributions
- Email confirmations and blasts
- Phone and email tech support
- Customer database with basic marketing tools
PRO
Advanced ticket sales and patron marketing tools. Everything in Basic, plus:
- Subscriptions
- Passes
- Email Marketing with HTML
- Targeted mailing lists
- Assigned seating/holds by category
- Advanced reports
- Thermal tickets
PREMIER
Ticketing software for the deepest market reach. Everything in Basic and Pro, plus:
- Reservations (orders with postponed payment)
- Membership system
- Pre-season sales option for members only
- Ticket add-ons (such as meals)
- Sell non-ticket items (online or box office)
- Mailing list import included
Compare features of our 3 ticketing software packages
| FEATURE | BASIC | PRO | PREMIER |
|---|---|---|---|
| Overview | |||
| Sell tickets from your own website or box office |  | | |
| Sell e-tickets and paper tickets | | | |
| Customers are charged lower-than-average fees for ticket purchases | | | |
| Customers can print tickets at home | | | |
| Includes patron database with marketing tools | | | |
| Setup | |||
| Easy to set up and integrate with your site | | | |
| Ticket sales and secure payment pages customized to match your site | | | |
| Venue setup | | | |
| Pricing setup | | | |
| Training on all systems (configuration, ticketing, marketing, reporting) | | | |
| Client Support | |||
| Portland, Oregon based phone and email Tech Support | | | |
| Training and ongoing client support from our professional staff | | | |
| Ticketing Options | |||
| Single tickets | | | |
| Basic pricing functions including coupons, person types, group discount, and performance groups | | | |
| Advanced pricing functions including pass holders, subscribers, and limits per person or performance | | |
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| Basic subscriptions (discounting a package order of shows) | | |
|
| Advanced subscriptions (additional ticket discounts, subscribe over multiple orders, etc.) | |
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| Simple passes including flex pass, comp pass, and subscription pass | | |
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| Advanced passes including promo pass emailed to list members | |
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| Patron ticket self exchanges | | |
|
| Pricing sections on seating chart with differential coloring | | |
|
| Performance notes for web and ticket | | |
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| Ticket add-ons (meals, parking, etc) | |
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| Season Controls | |||
| Pre-season ticket sales option for subscribers | | |
|
| Pre-season ticket sales option for members | |
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| Ticket Design | |||
| Customizable e-ticket design | | | |
| Customizable ticket design for box office tickets | | |
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| Gift certificate option with customizable design | |
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| Contributions & Memberships | |||
| Donation with ticket order | | | |
| Donation / contribution system | | |
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| Membership system | |
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| Marketing Tools | |||
| Email blasts: text only | | | |
| Email blasts: HTML design option | | |
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| Custom lists: basic (by show, date, new patrons, combine lists) | | | |
| Custom lists: advanced (donors by date, fund, or appeal, subscribers, passholders) | | |
|
| Custom lists: additional (ticket addon buyers, gift certificate buyers) | |
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| Output to labels or mail-merge | | | |
| Custom lists by contribution amount, campaign, fund, appeal | | |
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| Custom lists by membership | |
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| Payment Methods | |||
| Credit Card | | | |
| Cash, check | | | |
| Gift certificate | |
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| Reservations (order for later payment) | |
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| Venues & Seating | |||
| Assigned seating or general admission holds | | | |
| Assigned seating holds broken out in categories | | |
|
| Barcode scanning | | |
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| Reports | |||
| Basic sales reports (reconciliation, ticketing, door lists, patron reports) | | | |
| Advanced reports (more reports in all categories) | | |
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| Contribution reporting | | |
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| Membership reporting | |
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| Other | |||
| Retail items for sale | | |
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| Online sales timing control | | | |
| Batches: contribution | | |
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| Batches: data export, tickets | |
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