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Software for the Performing Arts

Client Support

Are you a Ticket Turtle client in need of assistance?

Ticket Turtle Client Support

We conduct our client support via phone and email.

Our "Help Desk" is an easy to use email-based system in your Ticket Turtle account that puts you directly in touch with our professional, kind, performing arts-based client services representatives.

Our offices are open: 7:00 am – 5: 00 pm Pacific Time Monday - Friday

We respond to requests promptly and throughout the day.

  • Help Desk:  Log in to your account.
  • Call Client Services: 1.866.788.7853 ext. 2
  • After Hours Emergencies: 1.866.788.7853 ext. 100



Resources

Questions about a ticket you’ve purchased?
Ticket Holder FAQ

Already a client and need help?
Client support

Continuing ed for Ticket Turtle clients
Turtle University

Looking for info about Ticketing Software?
Ticketing Software Q & A


Connect

Charlie the Ticket Turtle with phone

Questions?
Call us toll-free:

1.866.788.7853