1. Best customer service in the industry
It's guaranteed: when you sign up, we will be there for you. Ticket Turtle's committed staff brings experience from performing arts management, information technology, and non-profit administration. Accessible training on our software is included with each account and ongoing customer support comes at no extra charge. We will support you every step of the way in achieving your ticket selling goals.
2. Ticket buyers see your site, not ours
Online buyers see only your website. Every step of the ticket purchase process is attractive and easy for patrons to understand. Most importantly, you can adjust almost everything the site does (text, HTML, CSS, emails, the e-ticket PDF).
3. Powerful suite of box office tools
- Reservations (order taken, payment delayed)
- Holds (specific seats available only through box office)
- Subscriptions (ticket packaging options available)
- Passes (ask about Turtle Passes for prepaid/ complimentary ticketing)
- Gift certificates
- Rule-based pricing for flexible discounting — online and at box office
4. Safe and secure data
Information entered and stored in your Ticket Turtle system is yours alone. Ticket Turtle uses state-of-the-art technology to ensure an outside party cannot access information. The only time Ticket Turtle can view it is when you request technical assistance.
Ticket Turtle complies with Payment Card Industry Data Security (PCI DSS) to meet credit card security regulations.
Ticket Turtle servers and technology are strictly maintained and monitored in a secure facility. Data is backed up every five minutes. Additional backups are stored in a secure, off-site location.
back to topQuestions? Contact us and we'll help you find the right box office solution for your organization!