Why is Ticket Turtle better than the competition?

We have:

• Features galore (contribution, membership, etc.)
• Fantastic customer service
• Usability
• Affordability
• Accessibility (log on anywhere via Internet)
• Marketing - codify patron lists, target customers, email, merge files
• Flex pass/subscription sales and redemption (online box office)

1. Best customer service in the industry

It's guaranteed: when you sign up with Ticket Turtle, we will be there for you. Ticket Turtle's committed staff brings experience from performing arts management, technology and non-profit administration. We work as a team to provide training and ongoing software support so you can achieve your goals.

2. Ticket buyers see your site, not ours

Online buyers see only your website. Every step of the purchase process is attractive and easy for buyers to understand. Most importantly, you can adjust almost everything the site does (text, HTML, CSS, emails, the e-ticket PDF).

3. Powerful suite of box office tools

• Reservations (order taken, payment delayed)
• Holds (specific seats available only through box office)
• Subscriptions (ticket packaging options available)
• Passes (ask about Turtle Passes for prepaid/ complimentary ticketing)
• Gift certificates
• Rule-based pricing for flexible discounting -- online and at box office

4. Safe and secure data

Information entered and stored in your Ticket Turtle system is yours alone. Ticket Turtle uses state-of-the-art technology to ensure an outside party cannot access information. The only time Ticket Turtle can view it is when you request technical assistance.

Turtle complies with Payment Card Industry Data Security (PCI DSS) to meet credit card security regulations.

Ticket Turtle servers and technology are strictly maintained and monitored in a secure facility. Data is backed up every five minutes. Additional backups are stored in a secure, off-site location.